HeyUsher is the receptionist who never leaves the door. It answers your practice's WhatsApp in seconds, day and night, quotes only your fee guide, takes the booking, and briefs your team at 8 am.
No card. No setup fee. Live in about 10 minutes, on the WhatsApp number you already use. Cancel any time.
Nobody on reception. Four patients write anyway. Every one of them gets an answer in seconds, from your fee guide, in their language, and the usher keeps the list for the morning.
Inside the WhatsApp your patients already use. Nothing to install, nothing for your staff to learn.
It quotes exactly what's on your fee guide, your hours and your policies. Nothing invented, nothing rounded. If something isn't listed, it says so and passes the enquiry to your team.
Name, treatment, preferred day and time, one question at a time. The request lands on your dashboard with one-tap confirm; the patient is told the moment you confirm.
Every morning your receptionist's WhatsApp gets the overnight list: who wrote, what they want, when, and the estimated value from your own fee guide.
Stopped before booking? One gentle follow-up 20 minutes later, never more than one a day, inside WhatsApp's free 24-hour window.
Voice notes are transcribed and answered. Patients writing in Polish, Portuguese, Spanish, Arabic or Romanian get a reply in their language, with your prices intact.
Reply to any chat yourself and the receptionist goes quiet there for 24 hours. A patient who asks for a person, or is upset, is routed to your team at once.
Never prescribes, never diagnoses. Life-threatening symptoms are sent to 999 first. Thirty patient scenarios are re-tested before every release.
Bookings to confirm, patients captured, estimated pipeline, reply times, settings. A private link, works on your phone.
Paste your website: we read your fee guide and hours for you to check. Scan a QR code from WhatsApp. Done.
HeyUsher is WhatsApp-native and self-serve, priced for a single practice.
| HeyUsher | Phone-first AI receptionists | Agency WhatsApp bots | |
|---|---|---|---|
| Price | £97/month, no setup fee | US$200–800/month per location | £129–800/month + £500–3,000 setup |
| Time to go live | ~10 minutes, self-serve | Days to weeks, onboarding calls | 2–6 weeks of build |
| Channel | The practice's own WhatsApp | Phone, SMS; WhatsApp rare | WhatsApp, scripted menus |
| Voice notes & languages | Yes, automatically | Some, extra cost | Rarely |
| Morning briefing with pipeline value | Included | Dashboards, no briefing | No |
| Trial | 7 days, no card | Demo call first | None |
One saved Invisalign or implant enquiry pays for more than a year. VAT handled at checkout by our merchant of record (Lemon Squeezy).
Start the free trial →7 days free, no card. Then £97/month, cancel any time from your receipt e-mail.
Yes. You link it from the phone like WhatsApp Web (“Quick Connect”). We recommend a dedicated practice number. For practices that prefer the official WhatsApp Business Platform, we can connect that instead once your Meta business verification is done.
It says the treatment isn't on your fee guide and passes the enquiry to the team, collecting the patient's name. It never guesses prices and never gives clinical advice.
Of course. The moment a member of staff answers in a chat, the receptionist goes quiet in that chat for 24 hours.
Messages are kept for 90 days and then deleted; the clinic can ask for earlier deletion. Details, sub-processors and the data-processing agreement are in our Privacy Policy and DPA.
Today the receptionist works alongside them: it shares your online booking link and sends booking requests to your dashboard. Google Calendar sync arrives first for trial clinics; practice-management integrations follow.